Juan Moreno
Winter Springs
Summary
Dedicated Manager with a strong background in customer service and team management. Excels under pressure and adapts quickly to various tasks. Skilled in fostering collaboration and resolving issues, driving continuous improvement and efficiency in service delivery.
Overview
3
3
years of professional experience
Work History
Manager
Wendy's
Altamonte Springs
08.2023 - Current
- Supervise daily restaurant operations to ensure efficiency and high-quality service
- Lead and train team members, improving performance and teamwork
- Handle cash management, including registers, deposits, and balancing
- Deliver excellent customer service and resolve complaints professionally
- Monitor inventory and ensure proper stock levels
- Maintain cleanliness, safety, and food quality standards
- Support sales growth by improving service speed and customer satisfaction
Education
High School Diploma -
Seminole State College of Florida
Sanford, FL03-2026
Skills
- Team leadership
- Employee training
- Customer excellence
- Problem-solving
- Conflict resolution
- Time management
- Adaptability and flexibility
- Ability to work under pressure
- Teamwork and collaboration
- Attention to detail
- Communication skills
- Cash handling
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Manager
Wendy's
08.2023 - Current
High School Diploma -
Seminole State College of Florida