Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Perez

Brooklyn,NY

Summary

Driven professional with proven expertise in customer service and teamwork, honed at Footlocker and Burlington. Excelled in enhancing store visual appeal and streamlining warehouse operations, significantly improving customer satisfaction and operational efficiency. Skilled in cash handling and problem-solving, adept at fostering team collaboration and adapting to changing workloads for optimal results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Footlocker, Footlocker
06.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Communication with customers professionally and proactively to provide product information and advice.

Warehouse Worker

Burlington
10.2022 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
  • Collaborated with team members for smooth operations during peak hours.

Education

High School Diploma -

Franklin Delano Roosevelt High School
Brooklyn, NY
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Exceptional customer service
  • Goal-Oriented
  • Outgoing Personality
  • Money Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • Sales expertise
  • Complex Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Burlington
10.2022 - 01.2024

Sales Associate

Footlocker, Footlocker
06.2020 - Current

High School Diploma -

Franklin Delano Roosevelt High School
Juan Perez