Juan Rebollo
Oakland,USA
Summary
Motivated and customer-focused professional with healthcare and technology experience. Skilled in delivering exceptional service, troubleshooting technology, and building trusted relationships with diverse clients. Personable and compassionate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Stanford Health Care
Castro Valley, CA
10.2024 - 09.2025
- Roomed 18–25 patients per day, obtaining accurate vitals, patient histories, chief complaints, and medication/allergy reconciliation in EPIC.
- Performed point-of-care testing (POC A1C, glucose, urine dipstick, rapid strep, flu, COVID, etc.) and documented results per Stanford protocols.
- Administered immunizations, injections, and screenings under provider orders while maintaining strict infection control standards.
- Assisted providers with minor office procedures (Pap smears, wound care, EKGs, suture/staple removal).
- Coordinated patient flow to optimize provider schedules and reduce wait times.
- Educated patients on visit preparation, follow-up care instructions, and chronic disease management (diabetes, hypertension, asthma).
- Managed high-volume multi-line phones: scheduled appointments, processed referrals, and answered patient questions per HIPAA standards.
- Processed prior authorizations, lab orders, imaging requests, and durable medical equipment referrals.
- Maintained and stocked exam rooms, monitored supply levels, and ensured readiness for procedures.
- Ensured compliance with Stanford Medicine safety protocols, OSHA standards, and HIPAA regulations.
- Collaborated with physicians, NPs, RNs, and other MAs to deliver coordinated, patient-centered care.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Medical Assistant
Concentra Urgent Care
Oakland, CA
10.2022 - 08.2024
- Performed key back-office tasks such as patient vital checks, venipuncture, urinalysis, EKGs, and injections, relevant to Primary Care patient care.
- Supported physicians by preparing exam trays, assisting with medical procedures, and triaging patients.
- Administered testing services like audiometry, breath alcohol, and drug collection, maintaining precise records and ensuring compliance with medical standards.
- Managed daily patient intake of approximately 150 individuals, ensuring efficient service flow and supporting front-office administrative tasks.
- Conducted wound cleaning and bandaging, applicable to pre- and post-natal care.
- Assessed and prepared patients for physical exams, including sports and DOT physicals, showcasing skills that can be applied to prenatal and routine gynecological visits.
- Assisted in patient intake processes, ensuring accurate medical history documentation.
- Collaborated with healthcare teams to streamline patient flow and improve service delivery.
- Managed electronic health records, maintaining data integrity and confidentiality standards.
- Conducted routine laboratory tests, ensuring quality control and timely results reporting.
- Supported scheduling of patient appointments, optimizing clinic operations and reducing wait times.
- Implemented process improvements that enhanced operational efficiency within the practice team.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Airframe And Power Plant License - Aviation
Aviation Institute of Maintenance
Fremont, CA03.2026
Certified Phlebotomy Technician 1 (CPT-1) - Medical
Bay Area Medical Academy
San Jose, CA09.2023
Medical Assistant Diploma - Medical
Unitek College
Hayward, CA10.2022
High School Diploma -
San Leandro Adult School
San Leandro, CA08.2018
Skills
- Proficient in Epic, Microsoft Office, and telehealth platforms
- Experience creating trackers and organized workflows for efficiency
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Data entry
- Reliable team player
- Compassionate
- CPR
Certification
- CPR & BLS certified (include expiration dates).
- HIPAA & OSHA compliance training.
OTHER ACTIVITIES
Volunteered at local health fairs doing blood pressure, glucose, and A1C screenings. Assisted with patient education workshops for diabetes prevention and healthy living. Participated in Stanford Medicine community flu vaccination clinics. Professional Development Personal / Leadership Activities Musician (paid performances at community events, showcasing discipline and teamwork). Soccer training and fitness (demonstrates commitment, teamwork, and health focus). Managed small side business projects (shows initiative, time management, and creativity). Volunteered at local health fairs doing blood pressure, glucose, and A1C screenings. Assisted with patient education workshops for diabetes prevention and healthy living. Participated in Stanford Medicine community flu vaccination clinics. Professional Development Personal / Leadership Activities Musician (paid performances at community events, showcasing discipline and teamwork). Soccer training and fitness (demonstrates commitment, teamwork, and health focus). Managed small side business projects (shows initiative, time management, and creativity).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Stanford Health Care
10.2024 - 09.2025
Medical Assistant
Concentra Urgent Care
10.2022 - 08.2024
Airframe And Power Plant License - Aviation
Aviation Institute of Maintenance
Certified Phlebotomy Technician 1 (CPT-1) - Medical
Bay Area Medical Academy
Medical Assistant Diploma - Medical
Unitek College
High School Diploma -
San Leandro Adult School