Juan Saba
Doral,Florida
Summary
Dynamic hospitality professional with extensive experience at Fernando Arcay Especial E, excelling in customer service and staff management. Proven track record in optimizing inventory and enhancing guest satisfaction through effective communication and upselling strategies. Committed to maintaining cleanliness standards and delivering exceptional beverage preparation.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Fernando Arcay Especial E
- Managed bar operations, ensuring timely service and adherence to safety protocols.
- Supervised bartending staff, providing training on cocktail preparation and customer service standards.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Bartender
Fernando Arcay Especial E
Bartender
Siboney Night Club
Bartender
Caffe Kristal
Bartender
Trompetas Night Club
General Manager of Catering
Fernando Arcay Especial E
Miami, FL
11.1999 - Current
- Oversaw daily operations to ensure efficiency and adherence to quality standards.
- Developed and implemented strategic plans to enhance operational performance.
- Led cross-functional teams to drive process improvements and achieve organizational goals.
- Managed budgeting and financial forecasting to optimize resource allocation.
General Manager
Sunshine One Hospitality
Country Club of Miami
04.2020 - 11.2025
- Directed daily operations to enhance guest satisfaction and streamline service delivery.
- Implemented strategic initiatives to improve operational efficiency across all departments.
- Oversaw financial performance, ensuring budget adherence and cost control measures.
- Developed training programs for staff to elevate service standards and employee retention.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enhanced guest experience through feedback analysis and continuous improvement of services offered.
- Led team meetings to align departmental goals with organizational objectives and foster collaboration.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
High School Diploma -
Don Bosco
Caracas , Venezuela 06.1998
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Customer service
- Cash register operation
- Beverage preparation
- Customer service expertise
- Responsible alcohol service
- Hospitality service expertise
- Changing beer kegs
- Clear and effective communication
- Food preparation
- Aloha POS
- Staff management
- Food service
- Classic cocktails
- Elegant food plating
- Conversant in language
- Maintaining a clean bar
- Bar service preparation
- Anticipating guest needs
- Safe food handling procedures
- Hospitality and accommodation
Websites
Certification
General manager of food and beverage
Timeline
General Manager
Sunshine One Hospitality
04.2020 - 11.2025
General Manager of Catering
Fernando Arcay Especial E
11.1999 - Current
Bartender Shift Manager
Fernando Arcay Especial E
Bartender
Fernando Arcay Especial E
Bartender
Siboney Night Club
Bartender
Caffe Kristal
Bartender
Trompetas Night Club
High School Diploma -
Don Bosco