Juan Schiefelbein
Nashville,TN
Summary
Experienced server with solid background in foodservice. As a busser I learned the importance of pre-bussing and table turnover skills. This provided the opportunity to sharpen and excel at customer rapport. I learned to prioritize requests during peek restaurant hours so that customers received the best service possible and left with a positive dining experience. During my Prep Cook roles I gained the ability to memorize ingredients and the cooking procedures so that customers questions were answered promptly. As an expo line worker I learned the skill and importance of food presentation. I have also assisted bar tenders where my knowledge expanded on types and brands of beer, liquor and wine. This also provided an introduction of creating drinks for customers and the correct garnishes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cajun Steamer Bar And Grill
Franklin, TN
05.2021 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness, inventory and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals by preparing checks, itemizing total meal costs and taxes, splitting bills and calculating totals
- Greeted customers, provided menus and answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service and garnished food and drinks.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Centennial High School
Franklin, TN05-2022
Skills
- Food Delivery
- Safe Food Handling
- Guest Engagement
- Food Running
- Food inspection
- Table Bussing
- Supply Restocking
- Service Prioritization
- Strong Work Ethic
- Order Accuracy
- Relationship Management
- Menu Memorization
- POS operation
- Positive and professional
- High-volume dining
- Suggestive Selling
- Professional Appearance
- Cash Handling
- Conflict and Complaint Resolution
- Age Verification
- Cleaning and Sanitizing
- Server Training
Certification
- ABC license
Busser
- pre bus tables
- table set up
- rolling silverware
- sidework
- party set up
- sweeping and wiping table tops and chairs
- food running
Timeline
Server
Cajun Steamer Bar And Grill
05.2021 - Current
High School Diploma -
Centennial High School
- ABC license
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