Juan Yepez
Nashville,TN
Summary
Dynamic professional with a proven track record in customer engagement and retail loss prevention, honed at Tri-star auto sales and other leading companies. Excelled in building customer relationships and upselling, leveraging active listening to exceed sales targets. Skilled in coordinating with stakeholders and enhancing service delivery, demonstrating a commitment to excellence and team success.
Overview
8
8
years of professional experience
Work History
Sales Associate
Tri-star auto sales
Nashville , Tn
06.2020 - 12.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers to determine wants or needs.
Lead Valet Attendant
ABM Industries
Nashville, TN
08.2018 - 04.2020
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Reported unusual or unsafe situations to security for immediate attention.
- Greeted customers and opened car doors to enhance service.
Body Shop Technician
vr auto collision
Nashville , TN
06.2017 - 07.2018
- Coordinated with insurance companies for repair approvals.
- Followed safety procedures and used protective gear.
- Replaced damaged glass components on vehicles.
Education
High School Diploma -
Glencliff High School
Nashville, TN05-2018
Skills
- Retail loss prevention
- Customer Engagement Upselling
- Promotional support
- Building customer relationships
- Active Listening
Languages
Spanish
Professional
Timeline
Sales Associate
Tri-star auto sales
06.2020 - 12.2024
Lead Valet Attendant
ABM Industries
08.2018 - 04.2020
Body Shop Technician
vr auto collision
06.2017 - 07.2018
High School Diploma -
Glencliff High School
Similar Profiles
Francisco ValdezFrancisco Valdez
Salesman/Maintenance Worker at Star Auto SalesSalesman/Maintenance Worker at Star Auto Sales
Steven BurkhardtSteven Burkhardt
Sales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & ServiceSales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & Service
Michael WinninghamMichael Winningham
On Premise Manager at Tri Eagle SalesOn Premise Manager at Tri Eagle Sales