Juana B. Reyes
Houston,TX
Summary
Dependable business development professional with a strong track record in driving revenue growth through effective client communication and relationship management. Committed to fostering partnerships and identifying new opportunities that contribute to mutual success.
Overview
21
21
years of professional experience
Work History
Account Executive
Renova One
Houston , TX
04.2025 - Current
- Prepared detailed proposals and presentations for prospective clients to secure business opportunities.
- Conducted market research to identify potential clients and industry trends, informing outreach strategies.
- Managed account portfolios by tracking progress and addressing client inquiries promptly.
- Monitored account performance to identify service improvement opportunities and enhance client satisfaction.
- Organized client meetings and events to enhance engagement and strengthen partnerships.
- Maintained accurate records of all sales activities using CRM software systems.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Built relationships with clients to understand their flooring needs.
- Advised customers on flooring options and design choices.
- Conducted product demonstrations to showcase flooring features and benefits.
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.
- Stayed up to date on latest styles, trends and available flooring brands.
- Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
Multifamily Senior Account Manager
Massey Services
Texas, Texas
10.2022 - 04.2025
- Identified and pursued new business opportunities through targeted research and strategic networking, contributing to pipeline growth.
- Developed and maintained strong relationships with current clients and prospects, fostering loyalty and repeat business.
- Provide proposals and manage sales pipeline to meet monthly sales targets utilizing SalesForce.
- Represented Massey Services at association tradeshows and client events, enhancing brand visibility and networking with potential clients.
- Develop a strategic plan to enhance market presence.
- Work closely with internal and external partners to ensure all obligations and targets are being met.
- Ensured timely submission of state-required documents to meet regulatory standards.
Business Development Manager/Architectural Representative
RAM Windows
07.2017 - 10.2022
- Increased revenue by identifying and developing new business opportunities.
- Developed relationships with architects and designers to promote RAM Windows;
- Maintained a targeted list of architects and designers in Houston, Austin & Dallas to optimize coverage for promoting RAM Windows;
- Work closely with architects, designers, builders and homeowners to select the most suitable product for their project;
- Present AIA Continuing Education Courses to architects and designers;
- Represent RAM Windows at trade shows and events;
- Schedule client showroom visits to demonstrate products;
- Maintained relationships with existing clients to ensure satisfaction and retention.
- Prepared and submitted bids based on blueprints to support project budgeting;
- Work closely with outside sales team to close pending projects;
- Continually seek and provide new product knowledge;
- Attended industry events and functions to network with partners and stay informed.
Custom Shop Production Coordinator
The Detering Company Building Materials
06.2016 - 01.2017
- Review production orders for accuracy;
- Prepare customer quotes utilizing formulas that include labor and material costs;
- Plan, schedule and prepare production order details;
- Defined lead times for custom shop projects, improving workflow efficiency.
- Distributed workloads among custom shop craftsmen, optimizing resource allocation.
- Shared shop schedules and job summaries with team members to facilitate task planning.
- Issue purchase orders for raw and special materials;
- Summarized labor hours and actual material costs for each job, ensuring compliance with accounting requirements.
Purchasing Assistant
The Detering Company Building Materials
06.2015 - 06.2016
- Sourced quality products while ensuring cost-effectiveness;
- Issue purchase orders to vendors;
- Conducted supplier research to identify reliable vendors;
- Evaluated and approved vendor orders for compliance with specifications.
- Review all production sales order for accuracy;
Architectural Sales/Business Development Representative
The Detering Company Building Materials
03.2012 - 06.2015
- Develop a following of residential architects and designers by promoting all products offered;
- Prospected, developed, and maintained relationships with key customers to drive engagement;
- Work with builders, designers and architects to assist with product selections;
- Qualified leads and assessed opportunities in collaboration with outside sales team to optimize sales efforts;
- Created targeted route for architects and designers in Harris and surrounding counties to enhance market coverage;
- Submit job bids for windows, cabinets, brick/stone, interior and exterior millwork from job plans;
- Conducted job walks and site checks to ensure compliance with project specifications.
- Continually seek and provide new product knowledge;
- Represent the company with vendor visits.
Inside Sales/Administrative Assistant
The Detering Company Building Materials
11.2005 - 03.2012
- Supported outside sales staff as primary contact for customers/vendors, facilitating communication and order processing;
- Delivered exceptional customer service while collaborating with management, outside sales, production, and shipping to ensure seamless operations;
- Processed customer quotes for various products and services.
- Handle all details of stock, custom, and special orders;
- Performed administrative and office support activities for upper management, enhancing workflow and organizational efficiency;
- Create spreadsheets for daily reports, bonus reports and quarterly outside sales reviews;
- Provide product and system training for new employees;
- Prepare Ponderosa training manual.
Education
Bachelor of Science - Business Administration
University of Phoenix
Skills
- Customer relationship management
- Face-to-face client communication
- SalesForce
- Microsoft Office
- Google suites
- Handle multiple tasks
- Process oriented
- Timely follow-up
- Lean manufacturing
- Inventory control
- Blueprint interpretation
- Organized
Timeline
Account Executive
Renova One
04.2025 - Current
Multifamily Senior Account Manager
Massey Services
10.2022 - 04.2025
Business Development Manager/Architectural Representative
RAM Windows
07.2017 - 10.2022
Custom Shop Production Coordinator
The Detering Company Building Materials
06.2016 - 01.2017
Purchasing Assistant
The Detering Company Building Materials
06.2015 - 06.2016
Architectural Sales/Business Development Representative
The Detering Company Building Materials
03.2012 - 06.2015
Inside Sales/Administrative Assistant
The Detering Company Building Materials
11.2005 - 03.2012
Bachelor of Science - Business Administration
University of Phoenix