Juana Hernandez
Ocala
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and staff management. Successfully implemented inventory practices that reduced waste, while fostering a collaborative team environment. Skilled in cash handling and committed to maintaining workplace safety standards, ensuring exceptional customer service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Shift Supervisor/barista
Starbucks
10.2024 - Current
- Trained and mentored new baristas on beverage preparation and customer interaction standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented inventory management practices to reduce waste and improve product availability.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
Bakery Clerk
Panera Bread
04.2021 - 04.2022
- Assisted customers with product selection and answered inquiries about bakery items.
- Operated cash register, processed transactions accurately, and handled payments efficiently.
- Prepared baked goods according to established recipes and quality standards.
Food Service Handler
Mcdonalds
02.2020 - 04.2021
- Operated kitchen equipment to prepare food items according to safety and quality standards.
- Maintained cleanliness and organization of work areas, ensuring compliance with health regulations.
Food Handler
Burger King
05.2020 - 09.2020
- Ensured compliance with food safety and sanitation standards during meal preparation and service.
- Operated kitchen equipment efficiently to support food production processes.
- Collaborated with team members to maintain efficient workflow during peak hours.
Education
High School Diploma -
Dunellon High School
10055 SW 180th Avenue Rd, Dunnellon, FL 3Associate of Arts - Interior Decorating
International Association of Professions Career College
Portal, ND04.2024
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor/barista
Starbucks
10.2024 - Current
Bakery Clerk
Panera Bread
04.2021 - 04.2022
Food Handler
Burger King
05.2020 - 09.2020
Food Service Handler
Mcdonalds
02.2020 - 04.2021
High School Diploma -
Dunellon High School
Associate of Arts - Interior Decorating
International Association of Professions Career College