Novalee Stanton
St. Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Shift Supervisor/Barista
Starbucks
Wentzville, MO
02.2019 - Current
- Trained 15+ new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Assistant Catering Director
Chick-fil-A Southridge Center
Charleston, WV
01.2017 - 07.2018
- Evaluated employee performance regularly to identify areas of improvement and provide guidance on professional development opportunities.
- Established a reputation for excellence by consistently delivering high-quality food presentations that exceeded client expectations.
- Maintained compliance with local health codes by implementing strict sanitation standards throughout all aspects of food handling and preparation.
- Assisted in the creation of detailed proposals for potential clients, showcasing comprehensive catering services available.
- Collaborated with clients to design custom menus, accommodating dietary restrictions and preferences.
- Developed strong relationships with vendors, negotiating favorable contracts for high-quality products at competitive prices.
- Coordinated with 4 catering staff to deliver food services for special events and functions.
Cashier
SSP America, Inc.
Phoenix, AZ
09.2015 - 10.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored 10+ new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma - Diploma
Roberview Gardens Sr. High School
St Louis, MO2010
Skills
- Staff Management
- Employee Training
- Cash handling expertise
- Inventory control and record keeping
- Policy Enforcement
- Continuous Improvement
- Cash Handling
- Decision-making capabilities
- Creative Problem-Solving
Timeline
Shift Supervisor/Barista
Starbucks
02.2019 - Current
Assistant Catering Director
Chick-fil-A Southridge Center
01.2017 - 07.2018
Cashier
SSP America, Inc.
09.2015 - 10.2016
High School Diploma - Diploma
Roberview Gardens Sr. High School