Juana Nava
Fort Worth,TX
Summary
Results-driven Branch Operations Coordinator with a proven track record in enhancing efficiency and service quality. Expertise in process improvements, compliance monitoring, and team training.
Overview
10
10
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
Fort Worth, TX
01.2018 - Current
- Coordinated branch operations to enhance efficiency and streamline workflows.
- Implemented process improvements that increased branch productivity and service quality.
- Led training sessions for new staff, ensuring adherence to operational standards and procedures.
- Managed scheduling and resource allocation to optimize team performance and customer service.
Sales Associate Supervisor
Home Depot
Fort Worth, TX
02.2016 - 01.2018
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new sales associates, enhancing team performance and customer engagement.
- Implemented inventory management practices, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, informing strategic initiatives for product placement and promotions.
Education
High School Diploma -
Polytechnic High School
Fort Worth, TXSkills
- Office administration
- Document preparation
- Compliance monitoring
- Budget planning
- Sales support
- Excellent work ethic
- Customer service
- Branch operations management
- Strong team-builder
- Attention to detail
- Excellent time management skills
- Cash handling
- Accounts receivable
Languages
Spanish
Native or Bilingual
Timeline
Branch Operations Coordinator
Wells Fargo
01.2018 - Current
Sales Associate Supervisor
Home Depot
02.2016 - 01.2018
High School Diploma -
Polytechnic High School