Juanet Phillips
Palmdale,CA
Summary
Highly-skilled phlebotomist with 10+ years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Maxim Healthcare Staffing/ Men's Health Foundation
2021.02 - Current
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Patient Care Assistant
IHSS- In Home Supportive Services/LucretiaHartford
2016.01 - Current
- Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
- Transportation to from Appointments and Grocery stores and pharmacy.
- Medication Management- Daily medication intake; Insulin shots; glucose readings
- Hygiene Management
- Assist in Dressing and Hair
Customer Service Representative
Anthem Blue Cross/ Elevance
2021.11 - 2022.08
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Educated customers about billing, payment processing and support policies and procedures.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
Surgical Tech Coordinator
LA Laser Center For Skin & Dermatology
2017.08 - 2018.11
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
- Performed post-operative care by moving patients to recovery and monitoring condition.
- Educated patients on expected side effects and discomfort levels post-surgery.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
- Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
Education
Licensed Phlebotomy Technician - Phlebotomy
NIU College- Trade School
Woodland Hills, CA03.2024
Certificate - Medical Assistant
Everest College - Gardena
Gardena, CA01.2009
High School Diploma -
Gardena Senior High School
Gardena, CA06.2003
Skills
Maintaining confidentiality
Professionalism and Ethics
Injury Treatment
Electronic Charting
Updating Medical Records
Patient interviewing
CPR/AED
Patient Monitoring
Specimen labeling procedures
Data Entry
Patient preparation
Order of draw
Venipuncture Expertise
Attention to Detail
Blood Culturing
Quality Control
Capillary puncture
Patient Care
Finger Stick Method
Phlebotomy Technician (NCPT)
Geriatric phlebotomy
Butterfly Venipuncture
Glucose Screening
Surgical Assistance
Equipment set up
Proper Specimen Disposal
Equipment Sterilization
Safe sharps disposal
Certification
- Licensed Phlebotomy Technician
- Medical Assistant
- BLS/CPR/AED Ex: 07/2023 from AHA
Timeline
Customer Service Representative
Anthem Blue Cross/ Elevance
2021.11 - 2022.08
Medical Assistant
Maxim Healthcare Staffing/ Men's Health Foundation
2021.02 - Current
Surgical Tech Coordinator
LA Laser Center For Skin & Dermatology
2017.08 - 2018.11
Patient Care Assistant
IHSS- In Home Supportive Services/LucretiaHartford
2016.01 - Current
Licensed Phlebotomy Technician - Phlebotomy
NIU College- Trade School
Certificate - Medical Assistant
Everest College - Gardena
High School Diploma -
Gardena Senior High School
- Licensed Phlebotomy Technician
- Medical Assistant
- BLS/CPR/AED Ex: 07/2023 from AHA
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