Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juanfelipe Chacon

Miami,FL

Summary

Well-rounded college student with experience in retail and merchandising; ability to engage diverse customers by applying people skills to improve maximum costumer satisfaction; capable of building a strong team and an overall collaborative environment.

Overview

3
3
years of professional experience

Work History

Call Center Representative

Centrum health
Miami, FL
09.2024 - 05.2025
  • Maintained records of customer interactions, transactions, comments and complaints.
  • Verified insurance coverage for patients' treatments.
  • Made appointments for patients' annual check-ups, as well as added new patients to our company whose insurances were affiliated with us.

Sales Associate

J Crew Factory
12.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

5 Below
02.2022 - 12.2023
  • helped customers find products and answered questions regarding said products.
  • maintained relationships with my coworkers and managers to drive team success.
  • completed daily recovery tasks to keep areas clean and neat for productivity.

Education

Bachelor of Arts - Foreign Languages And Literatures

Florida International University
Miami, FL
05-2027

High School Diploma -

John A. Ferguson Senior High School
Miami, FL
06.2022

Associate of Arts - Foreign Languages

Miami Dade College
Miami, FL

Skills

  • Relationship Building
  • Verbal/Written Communication
  • Listening Skills
  • Friendly and Outgoing
  • Time Management

Languages

English, Spanish

Timeline

Call Center Representative

Centrum health
09.2024 - 05.2025

Sales Associate

J Crew Factory
12.2023 - 08.2024

Sales Associate

5 Below
02.2022 - 12.2023

Bachelor of Arts - Foreign Languages And Literatures

Florida International University

High School Diploma -

John A. Ferguson Senior High School

Associate of Arts - Foreign Languages

Miami Dade College

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