Juanita Bermudez Quintero
Wharton,NJ
Summary
Dental assistant student with focus and determination, person with willingness to start in the dental field, with experience in other work areas but with excellent communication to work as a team and with people. Passionate about social relationships and daily challenges. Quick and multifunctional adaptation.
Working on my RHS, ICE and AMP to obtain NELDA and DRT.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
State Farm Insurance
Randolph, NJ
10.2023 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
Co Founder
Endulzarte
Rockaway , NJ
03.2018 - Current
- Created and maintained corporate website, marketing materials, and social media accounts.
- Analyzed customer feedback to improve product offering and services.
- Established relationships with key customers, vendors, and partners.
- Recruited, trained, managed, and evaluated staff.
- Negotiated contracts with suppliers for goods and services.
- Analyzed industry trends to identify potential opportunities for growth.
- Developed business plans and strategies for new product launches.
Customer Service Representative
Asesorias Colombia LLC
Dover , NJ
04.2017 - 03.2018
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Scheduled appointments for customers based on their availability.
- Monitored payment processes to ensure compliance with company policies and procedures.
- Processed invoices, credit memos, and other documents related to payments.
Education
Certificate - Marketing
Converzzo
Colombia 04-2022
Certificate - Journalism
Mas Latinos La Academia
New York, NY05-2018
Diploma - Dental Assistant
Penn Foster Career School
Scranton, PASome College (No Degree) - Liberal Arts And General Studies
County College of Morris
Randolph Township, NJSkills
- Appointment Scheduling
- Office Administration
- Calendar Management
- Social Media Marketing
- Public and Media Relations
- POS operation
- Paperwork Processing
- Customer Service
- Recruiting and training
- Sales Strategies
- Employee Relations
- Safety Requirements
- Complaint resolution
- Flexible Schedule
- Positive Attitude
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
State Farm Insurance
10.2023 - Current
Co Founder
Endulzarte
03.2018 - Current
Customer Service Representative
Asesorias Colombia LLC
04.2017 - 03.2018
Certificate - Marketing
Converzzo
Certificate - Journalism
Mas Latinos La Academia
Diploma - Dental Assistant
Penn Foster Career School
Some College (No Degree) - Liberal Arts And General Studies
County College of Morris
Similar Profiles
ANTHONY J. GRIFFITHANTHONY J. GRIFFITH
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services
BROOKE JOHNSONBROOKE JOHNSON
Claim Adjuster at State Farm InsuranceClaim Adjuster at State Farm Insurance
LEE-ARTIS MCCOYLEE-ARTIS MCCOY
Claims Adjuster at Catastrophe and National Claims / State Farm Insurance IncClaims Adjuster at Catastrophe and National Claims / State Farm Insurance Inc
YOLEIDY DISLAYOLEIDY DISLA
Account Representative at State Farm Insurance Agency - Frantz Gaston JRAccount Representative at State Farm Insurance Agency - Frantz Gaston JR
Peter McCauleyPeter McCauley
Revenue Cycle Optimization Manager at Columbia University Irving Medical CenterRevenue Cycle Optimization Manager at Columbia University Irving Medical Center