Juanita K Foy
Summerville,SC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Stark Exterminators
Summerville , SC
10.2021 - Current
- I entered Sales and leads
- Schedule Service Professionals
- Balance daily deposits
- Collection calls
- Customer Service
VP of Operations
B L Watkins Construction
734 Hughes Rd , SC
11.2007 - 12.2023
- Analyzed customer feedback data to identify areas for improvement in service delivery processes.
- Tracked key performance indicators related to customer satisfaction, sales volume, cost savings.
- Bank reconciliation
- Bank deposits
- Data Entry
- Dispatch
- Filing
- Human resources
- Payroll
Education
High School Diploma -
Summerville High
1101 Boone Hill Rd Summerville SC06-1992
Skills
- Data Collection
- Data Entry
- Complaint resolution
- Scheduling
- Product Knowledge
- Report Generation
Timeline
Customer Service Representative
Stark Exterminators
10.2021 - Current
VP of Operations
B L Watkins Construction
11.2007 - 12.2023
High School Diploma -
Summerville High
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