Juanita Holley
Kilgore,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dietary Manager
Aramark
Kilgore, TX
07.2023 - Current
- Assisted in developing and implementing nutritional care plans for patients.
- Managed dietetic staff to ensure compliance with state regulations.
- Ordered food supplies, maintained inventory of equipment and ensured proper storage of food items.
- Monitored patient progress and consulted with physicians regarding dietary modifications as necessary.
- Provided nutrition education to patients, families, and staff members.
- Coordinated menus for special events in accordance with health department standards.
- Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
- Developed policies and procedures related to patient meal services operations.
- Created reports detailing monthly expenses related to dietetic services budgeting activities.
- Supervised cafeteria staff during meal times ensuring that all orders were prepared correctly.
- Maintained records of patient diets including any special requirements or restrictions.
- Reviewed medical records for accurate documentation of nutritional assessments and interventions provided by the dietitian and nutritionist.
- Attended meetings with other healthcare professionals concerning nutrition-related topics.
Dietary Cook
ML Healthcare Services
Henderson, TX
08.2021 - 07.2023
- Organized food items, supplies and equipment needed for meal preparation.
- Prepared meals for patients according to dietary requirements and restrictions.
- Checked quality of ingredients prior to use in recipes.
- Monitored stock levels of food items, supplies and equipment used in meal preparation.
- Assisted with ordering food items from vendors as required.
- Provided guidance on menu planning and nutrition education to customers.
- Followed all safety regulations when handling food and kitchen utensils.
- Ensured proper storage of prepared foods at appropriate temperatures.
Dietary Aide
Willows Rehab And Nursing Center
Kilgore, TX
09.2019 - 07.2021
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted with preparation of snacks and other light meals.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Cook Shift Leader
Chicken Express - Katy
Whitney, TX
11.2018 - 07.2019
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Ensured kitchen staff followed health and safety regulations.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Monitored food preparation to ensure quality standards were met.
- Trained new cooks on proper food handling techniques.
Sales Associate
Cefcostores
Covington , TX
01.2015 - 03.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Certified Sales Associate
711 Gas Station
Hillsboro , TX
06.2012 - 11.2014
- Developed customer-focused sales strategies and tactics to increase revenue.
- Engaged in proactive communication with customers via phone calls or emails regarding upcoming promotions or specials.
- Resolved customer complaints promptly in a professional manner while ensuring complete satisfaction of the customer.
- Adhered strictly to all safety guidelines when handling hazardous materials during shipping and receiving operations.
- Attended weekly team meetings with other members of the sales staff to discuss upcoming initiatives and strategies.
- Utilized point-of-sale software systems for efficient processing of orders including payment collection, refunds, returns, discounts.
Assistant Store Manager
EZ Mart Stores
Cleburne, TX
08.2009 - 03.2012
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Ensured compliance with all safety regulations throughout the store premises.
Education
High School Diploma -
Venus High School
Venus, TX05-2005
Some College (No Degree) -
Tyler Junior College
Troup, TXSkills
- Workflow Optimization
- Cost Control
- Inventory Management
- Meal Preparation
- Staff Monitoring
- Food Safety Regulations
- Department Oversight
- Collaboration and Teamwork
- Recordkeeping abilities
- Employee Recruitment
- Department management
Certification
- tabc
- CERTIFIED FOOD SERVICE MANAGER
References
References available upon request.
Timeline
Dietary Manager
Aramark
07.2023 - Current
Dietary Cook
ML Healthcare Services
08.2021 - 07.2023
Dietary Aide
Willows Rehab And Nursing Center
09.2019 - 07.2021
Cook Shift Leader
Chicken Express - Katy
11.2018 - 07.2019
Sales Associate
Cefcostores
01.2015 - 03.2018
Certified Sales Associate
711 Gas Station
06.2012 - 11.2014
Assistant Store Manager
EZ Mart Stores
08.2009 - 03.2012
High School Diploma -
Venus High School
Some College (No Degree) -
Tyler Junior College