Juanita Magdaleno
Rialto,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Medical Receptionist/Verification Specialist
Premier Outpatient Surgery Center
San Bernardino, CA
09.2022 - Current
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Routed laboratory or diagnostic results to appropriate staff.
- Checked patients in and out for appointments and collected co-payments.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Verified insurance coverage for appointments and collected co-payments as required.
- Entered insurance, demographics and health history into patient database.
Medical Biller
San Bernardino Gastroenterology Associates
Rialto, CA
03.2022 - 09.2022
- Communicated with insurance representatives to complete claims processing or resolve problem claims, and contacted carriers to verify consistency with contract rates.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Submitted claims to insurance companies.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Medical Biller
Foundation Laboratory
Pomona, CA
11.2020 - 03.2022
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Checked claims coding for accuracy with ICD-10 standards.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Submitted electronic claims to various insurance carriers.
- Maintained accurate patient data in electronic health records system.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Submitted appeals using provider portals and phone communication.
Education
Certified Medical Billing - Medical Billing
UEI
Riverside07-2019
Medical Assisting - Medical
NorthWest College
Pasadena, CA08-1996
Skills
- Billing support
- Insurance verification
- Typing 53 wpm
- Payment collection
- Typing and filing
- Insurance verifications
- Referral verification
- Front desk operations
- Telephone etiquette
- HIPAA compliance
- Paperwork coordination
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Receptionist/Verification Specialist
Premier Outpatient Surgery Center
09.2022 - Current
Medical Biller
San Bernardino Gastroenterology Associates
03.2022 - 09.2022
Medical Biller
Foundation Laboratory
11.2020 - 03.2022
Certified Medical Billing - Medical Billing
UEI
Medical Assisting - Medical
NorthWest College
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