Juanita Olguin
Taylor,Tx.
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
30
30
years of professional experience
Work History
Front Office Receptionist
Taylor I.S.D.
06.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Screened visitors and issued badges to maintain safety and security.
Case Manager
Williamson County & Cities Health District
03.2006 - 05.2022
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
Clinic Manager
Family Planning Clinic
03.1994 - 09.2006
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
Education
High School Diploma -
Taylor High School
Taylor, TX05.1996
Skills
- Record Preparation
- Administrative Skills
- Clerical Support
- File Organization
- Telephone Skills
- Organization Skills
Languages
Spanish
Professional Working
Timeline
Front Office Receptionist
Taylor I.S.D.
06.2022 - Current
Case Manager
Williamson County & Cities Health District
03.2006 - 05.2022
Clinic Manager
Family Planning Clinic
03.1994 - 09.2006
High School Diploma -
Taylor High School
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