Juan Maximiliano Juarez
Round Rock
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations. At J&M Dent Repair, led digital marketing initiatives and leveraged social media tactics, significantly boosting online visibility. Excelled in customer service, adept at using specialized tools for PDR, and demonstrated leadership by maximizing team potential. Skilled in time management and problem-solving, ensuring high-quality service delivery.
Overview
2
2
years of professional experience
Work History
Hail Specialist
J&M Dent Repair
07.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Conducted in-depth market research for identifying new business opportunities.
- Boosted company's online presence by developing comprehensive digital marketing strategy.
Server
El Monumento
02.2023 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Cover 3
10.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelors In Psychology - Psychology
St. Edward's University
Austin, TX05.2023
Skills
- Social media tactics for marketing
- Customer service and facilitating communication between insurance and customer
- Time management as server and hail specialist/management of J&M Dent Repair
- Using specialized tools for PDR
- Leadership: learned how to maximize other people’s potential
Websites
Languages
Spanish
Native or Bilingual
Timeline
Server
Cover 3
10.2024 - 01.2025
Hail Specialist
J&M Dent Repair
07.2023 - Current
Server
El Monumento
02.2023 - 07.2025
Bachelors In Psychology - Psychology
St. Edward's University
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