Juan Pablo Contreras
Brooklyn,NY
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Server
Hilton Hotel & Resorts
Tulum, Mexico
12.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Busser
Kokomo Restaurant
Brooklyn, NY
07.2023 - 12.2023
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Busser
Lamia's fish market
Manhattan, NY
01.2022 - 08.2022
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Wiped down and cleaned chairs, booths and highchairs.
Education
Bachelor of Science - Journalism, Broadcast
Pontificia Universidad Javeriana
Bogota01-2008
Skills
- Food inspection
- Table Bussing
- Beverage Preparation
- Guest Engagement
Timeline
Server
Hilton Hotel & Resorts
12.2023 - Current
Busser
Kokomo Restaurant
07.2023 - 12.2023
Busser
Lamia's fish market
01.2022 - 08.2022
Bachelor of Science - Journalism, Broadcast
Pontificia Universidad Javeriana
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