Samantha Mosqueda
Phoenix,AZ
Summary
Committed to maintaining high standards of service and integrity in all interactions. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
HomeDepot
04.2025 - 11.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations based on needs.
- Managed cash handling procedures, ensuring accurate balancing of registers at end of shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Provided great customer service.
River Ranch Crew Worker
Hilton Phoenix Resort at the Peak
03.2023 - 08.2023
- Provided excellent customer service to guests, ensuring a welcoming atmosphere.
- Collaborated with team members to streamline operations, enhancing efficiency during peak hours.
- Engaged with guests to address inquiries and resolve issues promptly, improving overall satisfaction.
- Maintained cleanliness and organization in workstations, adhering to health and safety regulations.
- Worked at the entrance of the water park at the Hilton, made sure the enviornment was clean, customers were provided with amazing service, watch guards, etc.
Education
High School Diploma -
St. Mary's Catholic High School
Phoenix, AZArizona State University
Tempe, AZSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Clear communication
- Honest and dependable
- Problem-solving
- Hospitality and accommodation
- Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Cashier
HomeDepot
04.2025 - 11.2025
River Ranch Crew Worker
Hilton Phoenix Resort at the Peak
03.2023 - 08.2023
High School Diploma -
St. Mary's Catholic High School
Arizona State University