Results-driven professional with a strong background in customer service and team leadership. Proven ability to enhance operational efficiency and drive customer satisfaction.
Work History
Sales Associate
3 Months
Cydcor, Quantum Fiber & AT&T | 04.2026 - 07.2026
Assisted customers in product selection, demonstrating knowledge of features and benefits.
Executed daily sales transactions using point-of-sale systems efficiently.
Adapted quickly to new promotions and product launches, enhancing customer engagement.
Built rapport with customers to foster repeat business and loyalty.
Manager
6 Months
Driven Brand/ Take Five | 09.2025 - 03.2026
Led team to enhance customer service experience through effective training and performance management.
Implemented operational improvements, increasing workflow efficiency and reducing wait times for customers.
Developed staff schedules, ensuring optimal coverage during peak hours and maintaining service quality.
Monitored inventory levels and coordinated with suppliers to ensure timely stock replenishment.
Business Owner
17 Years 9 Months
Sbs Beauty Supply & Salon | 03.2007 - 12.2024
Managed daily operations of beauty supply and salon services, ensuring optimal customer satisfaction.
Developed marketing strategies to enhance brand visibility and drive sales growth in competitive market.
Oversaw inventory management, optimizing stock levels to meet customer demand while minimizing waste.
Trained and mentored staff on product knowledge, customer service techniques, and salon procedures.
Education
Electrician Assistant
Charlotte Vocational Technical Center | Port Charlotte, FL | 04.1996
CDL Class A
Bonita Institute Trucking School | Naples,Fl | 03.2001
Phlebotomy
Charlotte Vocational Technical Center | Port Charlotte, FL | 08.1997