I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ACCS Residential Counselor
Eliot Community Human Services
Wakefield, MA
07.2024 - Current
Monitored client progress, documented observations, and reported changes in behavior to supervisors.
Responded promptly to any emergency situations that may arise within the residence.
Conducted regular rounds to keep residents and areas safe and secure.
Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
Line Cook
Cheesecake Factory Inc
Burlington, MA
08.2021 - 12.2023
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated fryers and grills according to instructions to maintain safety and food quality.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Performed workstation prep prior to shift start.
Ensured that all dishes were prepared according to recipe specifications.
Cashier/Grocery Bagger
Market Basket Supermarkets
Everett, MA
06.2016 - 08.2021
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Delivered high level of customer service to patrons using active listening and engagement skills.