Retired business owner with 38 years experience in all retail related responsibilities. Devoted to giving every customer a positive and memorable experience. Responsible for overseeing timely submission of finance, payroll and business reports.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Office, Finance Sales
Clearshade Inc
Windber, PA
01.1983 - 12.2022
Co-Owner of Clearshade Boats, a marine franchise sales and service business. As chief finance officer I was responsible for keeping books, payroll, state an federal quarterly reports. Responsible for sales contracts and all retail aspects of daily operation, including State registration and titling for motor vehicles, boats, and off road vehicles, as well as in house financing.
Participation in trade shows
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.