
Customer-oriented Store Manager offering 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Hired and trained new staff upon joining the Fort Worth store. Created store events and community outreach including partnering with elementary schools to conduct fly fishing classes.
Took over all aspects of running LICK candy store in absence of SM. Interviewed, hired and trained new team members.
Ordered and received products creating new displays and categories of candy.
Created new organizational system for shop maintenance and cleanliness.
Trained sales team of new concept "top 25" Talbots Dallas location.
Style events manager staging in store fashion shows.
Visual assistant responsible for seven store front windows.
Leader of Soft Goods and Frontline departments.
Responsible for hiring and onboarding all new team members.
Visual merchandising layouts in women and mens departments resulted in an increase of 46% and 26% increase of clothing sales.
Dallas new store opening manager responsible for recruiting, hiring and training new team.
Grass roots community outreach and store events to connect our customers with Title Nine.
Top store for customer service and highest average transactions.
Took over underperforming store and brought it to company operational standards within a month hiring and collaborating with new team.
Top performing store customer service and KPIs.
Assisted other Lucy locations with visual merchandising and organizational excellence.
Created and ran events at the store and in the community.
Led team of 50+ at TCS highest volume store.
Assisted in hiring new team members.
College Bound program coordinator responsible for placing our College Bound Dorm Room Organizational Guide in several local college orientation packets as well as creation and upkeep of a sample dorm room at SUNY PURCHASE.
Designer/Installer for THE TODAY SHOW, QUEER EYE FOR THE STRAIGHT GUY and REAL SIMPLE MAGAZINE.