Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful techniques to present available properties to prospective residents. Proficient in Onesite/Real Page, Knock/Elise, Canva, Word, Excel, and Outlook.
Overview
7
7
years of professional experience
Work History
Leasing Consultant/Assistant Manager
Tipton Group
North Richland Hills, Texas
08.2023 - Current
Conducted property showings, addressing questions and concerns to effectively close contracts.
Facilitated client interactions through apartment showings and preparation of lease documentation, enhancing tenant engagement.
Verified tenant incomes and other information before accepting lease applications.
Collected rent and tracked resident payments and information in computer system.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Distributed and followed up on tenant renewal notices.
Registered clients on database to enable tracking history and maintain updated records.
Implemented and enforced policies and procedures, ensuring properties met highest standards of maintenance and tenant satisfaction.
Sales Associate
Dillard's Hurst
North Richland Hills, Texas
08.2022 - 07.2023
Engaged with customers in an enthusiastic manner to drive sales
Presented promotions and cross-sold products to customers, enhancing purchase quantities
Always worked to keep clientele informed, notifying customers regarding preferred customer sales and future merchandise of potential interest
Processed payments, totaling purchases and handling checks, cash, and credit/debit cards accurately
Operated cash registers, managing financial transactions and balancing drawers
Always worked to keep clientele informed, notifying customers regarding preferred customer sales and future merchandise of potential interest
Worked with fellow associates to ensure asset protection standards were continually met
Retail Supervisor
Six Flags
Arlington, TX
10.2018 - 08.2022
Trained and coached new and existing staff on product knowledge, customer service, and sales techniques
Ensured all staff were trained on store policies and procedures
Monitored team performance and provided constructive feedback to uphold quality standards
Developed and maintained positive relationships with customers, vendors, and colleagues
Ensured store compliance with all health and safety regulations
Analyzed customer feedback to create actionable strategies for improving customer service
Developed and implemented strategies that enhanced customer satisfaction through targeted initiatives
Hostess/Server
Boomerjacks
Arlington, TX
01.2020 - 03.2022
Greeted guests in a friendly and professional manner, making sure to seat them in an efficient and timely manner
Managed reservations and waitlists to ensure efficient seating arrangements
Resolved customer requests and complaints to ensure satisfaction
Addressed customer feedback and suggestions to enhance dining experience
Ensured dining room cleanliness and proper table settings for optimal guest comfort
Worked closely with kitchen staff to ensure food was served in a timely manner
Provided customers with take-out orders in a timely manner
Leasing administrator, Revenue, Housing Supervisor at Johannesburg Social Housing CompanyLeasing administrator, Revenue, Housing Supervisor at Johannesburg Social Housing Company