Judith Izabelle Thoby
Albuquerque,NM
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Brasserie
04.2015 - 06.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant-manager
Sea Breeze Cafe
03.2002 - 02.2010
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
No Degree - Culinary
Thai Farm Cooking School
Chiang Mai, Thailand04.2023
Associate of Arts - Restaurant And Culinary Management
World Central Kitchen School Des Chefs
Port-au-Prince, Haiti03.2020
Skills
- Staff Management
- Performance Improvement
- Supervisory Skills
- Pre-Shift Walk-Through
- Customer Engagement
- Order Delivery Practices
Languages
French
Limited Working
Spanish
Elementary
Creole
Native or Bilingual
Timeline
Restaurant Manager
Brasserie
04.2015 - 06.2019
Restaurant-manager
Sea Breeze Cafe
03.2002 - 02.2010
No Degree - Culinary
Thai Farm Cooking School
Associate of Arts - Restaurant And Culinary Management
World Central Kitchen School Des Chefs
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