Dynamic Office Manager/Treasurer with a proven track record, excelling in organizational efficiency and customer service. Spearheaded policy development and financial audits, enhancing transparency and confidentiality. Strong interpersonal skills fostered a collaborative workplace, while meticulous financial management ensured balanced budgets and operational liquidity. Volunteering to raise money for sports team working with community and personal contacts. Classes and Certificate for current search of medical coding or medical related field and associated classes in computers and terminology.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Office Manager/ Treasurer
Berkshire Custom Coating, Inc.
Pittsfield, MA
03.1990 - 09.2025
Oversaw daily office operations, ensuring efficiency and productivity across all departments.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Led audits and liaised with external auditors to enhance transparency and accountability in financial practices.
Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Drafted treasury reports to support management decision-making needs.
Managed cash flow to ensure adequate liquidity for operations, safeguarding against financial shortfalls.
Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Coordinated employee onboarding processes, streamlining training programs to increase new hire retention.
Evaluated office supply inventory, establishing reorder protocols that minimized costs while maintaining stock levels.
President of Booster Club Volunteer
Adams Cheshire Regional School District
Cheshire, MA
09.2012 - 02.2016
Directed organizational strategy and growth initiatives to enhance market position.
Fostered collaborative relationships with key stakeholders to drive business objectives.
Oversaw operational efficiency improvements across multiple departments.
Implemented performance metrics to measure and optimize team productivity.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Education
Associate of Science - Medical Coding
Berkshire Community College
Pittsfield, MA
12-2025
Skills
Customer service
Office management
Organizational skills
Office administration
Accomplishments
Coordinated [number] special public and private events.
Office Manager, Secretary/Treasurer at Forshey and Greenley Family DentistryOffice Manager, Secretary/Treasurer at Forshey and Greenley Family Dentistry