Michael Greenley
Newark,DE
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
26
26
years of professional experience
Work History
Office Manager, Secretary/Treasurer
Forshey and Greenley Family Dentistry
09.2016 - Current
- Manage all financial operations, including accounts payable/receivable, and banking activities.
- Oversee biweekly payroll processing and ensure timely payment of staff wages and benefits.
- Prepare and file local, state, and federal tax payments to maintain full regulatory compliance.
- Maintain accurate bookkeeping records using QuickBooks, reconciling accounts monthly/quarterly/yearly to ensure accuracy and transparency.
- Monitor office budgets, control expenses, and identify opportunities to improve profitability.
- Coordinate with accountants to support year-end reporting and financial planning.
Executive Assistant
University Of Maryland Dental School
06.2004 - 10.2005
- Coordinated complex scheduling for faculty and student candidates.
- Managed confidential communications and documentation for executive leadership.
- Developed and maintained organized filing systems.
- Collaborated with cross-functional teams on special projects.
- Provided strategic support in event planning and execution for student programs.
- Handled confidential and sensitive information with discretion and tact.
- Aided in the recruitment process by screening applications, scheduling interviews, and assisting with candidate selection.
IT Support Analyst
Kraft Foods Global
09.1999 - 09.2003
- Collaborated with cross-functional teams to identify and resolve IT-related issues in a timely manner.
- Conducted thorough data analysis to support decision-making processes and improve system performance.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Troubleshot critical incidents involving network outages, swiftly implementing remediation plans to minimize impact on operations.
- Increased user satisfaction by providing comprehensive IT support.
Education
Master of Science - Information Systems Security
Colorado Technical University
Colorado Springs, CO11-2005
Bachelor of Science - Management Information Systems
Misericordia University
Dallas, PA06-2003
Bachelor of Science - Information Technology
Misericordia University
Dallas, PA06-2003
Skills
- Office administration
- Customer service
- Office management
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Account reconciliation
Timeline
Office Manager, Secretary/Treasurer
Forshey and Greenley Family Dentistry
09.2016 - Current
Executive Assistant
University Of Maryland Dental School
06.2004 - 10.2005
IT Support Analyst
Kraft Foods Global
09.1999 - 09.2003
Master of Science - Information Systems Security
Colorado Technical University
Bachelor of Science - Management Information Systems
Misericordia University
Bachelor of Science - Information Technology
Misericordia University