Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Judith Moore

Newark,NJ

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

32
32
years of professional experience

Work History

Administrative Assistant

Verizon
Brooklyn, NY
07.2007 - 12.2019
  • Answered phones. Routed the customer calls to the correct supervisors, delivering messages to Technicians for the customers.
  • Made sure that our installation and repair Technicians were loaded with the correct jobs and had the correct information for the job.
  • Made calls to the customers regarding the timeline for the Technicians arrival.
  • Also rescheduled appointments for customers if it was necessary.





Operator Services

Verizon
Manhattan, NY
07.1987 - 03.2007
  • Helped callers locate specific businesses, residences or public buildings with mapping assistance.
  • Accessed number directories to provide relevant information to callers.
  • Verified the names and addresses of businesses and people before giving out the information.

Education

High School Diploma -

Boro Hall Academy
Brooklyn, NY
08.1974

Skills

  • Appointment Coordination
  • Basic computer skills using my former work computer's

applications EX: Coffee , OPTIX, Slack for Instant Messages and some Excel and Word

Timeline

Administrative Assistant

Verizon
07.2007 - 12.2019

Operator Services

Verizon
07.1987 - 03.2007

High School Diploma -

Boro Hall Academy

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Judith Moore