Summary
Overview
Work History
Education
Skills
Timeline
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Judith Sumner

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerk position. Ready to help team achieve company goals.


Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience

Work History

Clinical Partner

SSM Health
08.2023 - Current
  • Enhanced patient care by meticulously monitoring and recording vital signs and providing comfort items during their stay.
  • Contributed to effective team communication by participating in daily hand-off reports, department meetings, and shift changes.
  • Assisted in maintaining a safe clinical environment by adhering to infection control protocols and appropriate equipment usage.
  • Decreased nurse workload by proactively addressing patient concerns and promptly escalating critical issues when necessary.
  • Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.

FOH Team Member

Chick-fil-A East Madison
08.2022 - 05.2023
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Participated in regular training sessions to stay up-to-date on menu items and promotions, offering knowledgeable recommendations to customers.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

FOH Team Leader

Chick-fil-A West Towne
09.2021 - 06.2022
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

FOH Team Member

Chick-fil-A West Towne
05.2019 - 09.2021
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Participated in regular training sessions to stay up-to-date on menu items and promotions, offering knowledgeable recommendations to customers.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Education

High School Diploma -

James Madison Memorial Highschool
Madison, WI
06.2021

Skills

  • Needs Assessment
  • Sanitation Guidelines
  • Task Prioritization
  • Guest Satisfaction
  • Money Handling
  • Heavy Lifting
  • Attention to Detail
  • Technical Support
  • Willingness to Learn
  • Computer Skills
  • Peer Relationships
  • Documentation and Recordkeeping

Timeline

Clinical Partner

SSM Health
08.2023 - Current

FOH Team Member

Chick-fil-A East Madison
08.2022 - 05.2023

FOH Team Leader

Chick-fil-A West Towne
09.2021 - 06.2022

FOH Team Member

Chick-fil-A West Towne
05.2019 - 09.2021

High School Diploma -

James Madison Memorial Highschool

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Judith Sumner