Robert Ricketts
Joshua
Summary
Dynamic Parts Salesman with extensive experience at Frank Kent Cadillac, excelling in customer service and problem-solving. Proven ability to efficiently order parts and improve customer satisfaction through accurate suggestions. Skilled in inventory management and team collaboration, ensuring a well-organized parts department that meets diverse customer needs.
Overview
33
33
years of professional experience
Work History
Parts Salesman
Frank Kent Cadillac
01.2021 - Current
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
Parts Salesman
Group 1/ Cadillac of Arlington
11.2013 - 01.2021
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Parts Saleman
Moritz Cadillac
08.1992 - 01.2013
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX06-1969
Skills
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Clean driving record
- Forklift operation
Timeline
Parts Salesman
Frank Kent Cadillac
01.2021 - Current
Parts Salesman
Group 1/ Cadillac of Arlington
11.2013 - 01.2021
Parts Saleman
Moritz Cadillac
08.1992 - 01.2013
High School Diploma -
Arlington Heights High School
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