Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Judy Hernandez

Austin,TX

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Goal-driven Sales Management professional bringing [Number]-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Ciranta
Austin , TX
07.2023 - 05.2025
  • Coordinated property maintenance schedules and ensured timely completion of tasks.
  • Assisted in tenant communications and resolved inquiries efficiently.
  • Managed property documentation and maintained organized filing systems.
  • Supported leasing processes by preparing necessary paperwork for new tenants.
  • Collaborated with vendors to arrange repairs and maintenance services.
  • Facilitated move-in and move-out processes for tenants, ensuring smooth transitions.
  • Monitored tenant compliance with terms of leases or rental agreements.
  • Handled tenant inquiries, complaints, requests for repairs or other services.
  • Prepared rental contracts and lease agreements for tenants.
  • Assisted with tenant screenings, including credit and background checks.
  • Maintained accurate records of rent payments received from tenants.
  • Inspected vacated units upon turnover to determine necessary repairs or cleaning needs prior to new tenancy.
  • Organized and maintained property records and documents.
  • Advertised vacant units through print media or online listings.
  • Resolved conflicts between tenants in a timely manner.
  • Provided support to the Property Manager as needed.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Leasing Consultant

Belco
Austin, TX
07.2022 - 08.2023
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Conducted informative and personalized tours, resulting in new leases.
  • Maintained accurate records of prospective renters, applications and leases.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Detailed application requirements and answered questions from prospective tenants.
  • Received rent payments and tracked transactions in accounting software.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.

Sales Manager

J&Js JEWELRY
Austin, TX
02.2018 - 04.2022
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Maintained professional network of potential clients and business opportunities.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Prospected for new business using databases and other strategies to generate sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Prepared inventory for shipment by attaching tags and labels.
  • Performed inventory counts and ordered materials.
  • Ordered new supplies to restock and based on routine needs.

Education

COSMO - Cosmetology

Nuvani Institute
Austin, TX
03.2022

High School Diploma -

Mccallum High School
Austin, TX
04.2010

Some College (No Degree) - Business Administration And Management

Austin Community College
Austin, TX

Skills

  • Business Planning
  • Administrative Support
  • Computer Skills
  • Social Media and Promotions
  • Customer Service
  • Microsoft Word
  • Inventory Supplies
  • Client Relationship Management
  • Sales Reporting
  • Sales Tracking
  • Invoice Processing
  • Data Entry
  • Office Administration
  • Filing
  • Bookkeeping
  • Expense Reporting
  • Scheduling
  • Research
  • Calendar Management
  • Spreadsheet Management
  • Appointment Scheduling
  • Business Administration
  • Multitasking and Prioritization
  • Multi-Line Telephone Systems
  • Cash Deposit Preparation
  • Multi-Task Management
  • Spreadsheet Development
  • Sorting and Labeling
  • Spanish Fluency

Languages

Spanish
Professional

Accomplishments

  • Developed relationships with new clients and typically exceeded sales goals by 100%.
  • Consistently maintained high customer satisfaction ratings.

Timeline

Assistant Manager

Ciranta
07.2023 - 05.2025

Leasing Consultant

Belco
07.2022 - 08.2023

Sales Manager

J&Js JEWELRY
02.2018 - 04.2022

COSMO - Cosmetology

Nuvani Institute

High School Diploma -

Mccallum High School

Some College (No Degree) - Business Administration And Management

Austin Community College