Judy Hodge
Morganton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
HME Tech II
Atrium Health @ Home
10.2019 - Current
- Delivered Equipment to customer locations within specific timeframes.
- Promptly responded to inquiries and requests from prospective customers in office & over the phone.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
HME/Pharmacy Sales Associate
Burke Pharmacy
10.2018 - 10.2019
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
- Order HME equipment and supplies
- Medicaid billing
Office Administrator
Total Home Care
08.1998 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Intake of Customer Information and keying into Brightree and verifying all Insurance Information.
- collect and apply all patient & Insurance payments into Brightree.
- Send out CMN's to Physicians through Brightree.
- Inventory & Order all Medical Supplies to support all daily operations.
- Provide support & services to over 100 CAP & Nutrition clients monthly.
Education
GED -
Western Piedmont Community College
Morganton, NC07.1998
Some College (No Degree) - Information Systems
Western Piedmont Community College
Morganton, NCSkills
25 years working in the HME field with strong understanding of Intake, Insurance billing, CMN's & Insurance coverage requirements
Timeline
HME Tech II
Atrium Health @ Home
10.2019 - Current
HME/Pharmacy Sales Associate
Burke Pharmacy
10.2018 - 10.2019
Office Administrator
Total Home Care
08.1998 - 09.2018
GED -
Western Piedmont Community College
Some College (No Degree) - Information Systems
Western Piedmont Community College
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