Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Judy Murray

Seekonk,MA

Summary

Energetically propelled sales at Boston Cedar to new heights, leveraging expert telephone sales techniques and unparalleled customer relationship management skills. Excelled in solution coordination and client retention, significantly enhancing customer service and sales expertise. Proven track record in fostering robust relationships and closing deals with key decision-makers. Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to drive growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Boston Cedar (transitioned to) US Lumber
Mansfield, MA
08.2010 - 12.2024
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Established relationships with key decision makers at target companies.
  • Researched customer needs and preferences to identify opportunities for new business.

Inside Sales Coordinator

Coventry Lumber
Coventry, RI
06.2005 - 07.2011
  • Contacted new and existing customers to discuss product and service solutions.
  • Created presentations and other materials used by the sales team during meetings with clients.
  • Answered customers' questions about products, prices, and availability.
  • Prepared and delivered sales presentations to customers and stakeholders.

Inside Sales Representative

BB&S Treated Lumber
North Kingstown, RI
03.2000 - 02.2005
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Provided product knowledge to customers regarding building materials, tools, and accessories.

Education

High School Diploma -

St. Xavier Academy
Providence, RI
06-1972

Skills

  • Telephone sales
  • Customer relationship management
  • Solution coordination
  • Dependable
  • Clear and articulate phone manner
  • Sales closing
  • Client retention
  • Customer service
  • Email and phone etiquette
  • Relationship building
  • Product knowledge
  • Sales expertise

Accomplishments

  • 20+ year member Rhode Island Lumber and Building Materials Dealers Association
  • Executive Secretary for same for 15 years
  • Named 2004 "Lumber Person of the Year" by the Northeast Retail Lumber Association

Certification

  • CNA awarded 2000. Volunteer at Memorial Hospital (formerly) Pawtucket, RI
  • Intensive Care Volunteer

Timeline

Inside Sales Representative

Boston Cedar (transitioned to) US Lumber
08.2010 - 12.2024

Inside Sales Coordinator

Coventry Lumber
06.2005 - 07.2011

Inside Sales Representative

BB&S Treated Lumber
03.2000 - 02.2005

High School Diploma -

St. Xavier Academy

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Judy Murray