Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Julexi Ramirez

Brooklyn,NY

Summary

Diligent admin with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

2
2
Languages
1
1
Certification
4
4
years of professional experience

Work History

Front Desk Receptionist

St Marks Painless Dental
Brooklyn, NY
07.2024 - Current
  • Checked in patients for scheduled appointments, ensuring timely service and patient readiness
  • Answered questions about treatment plans and financing options, providing clarity and support to patients
  • Verified insurance eligibility and coverage to facilitate smooth patient transitions and minimize delays
  • Facilitated CareCredit pre-qualification process for patient financing
  • Experience with CareCredit pre-qualification

Front Desk Receptionist/Office Manager

Coney Island P.C
Brooklyn, NY
04.2023 - 07.2024
  • Managed front desk along with scanning and sorting documents
  • Scheduled appointment for new and existing patients
  • Managed front desk operations, including scanning and sorting documents for efficient workflow
  • Processed insurance billing using CDT codes to ensure accurate claims submission
  • Treatment planned according to patients insurance and office policy
  • Assisted the doctor during procedures
  • Utilized Dentrix software for patient management tasks

Front Desk Receptionist

Havemeyer OMS
Brooklyn, NY
05.2022 - 09.2022
  • Understood operations of OMS software in daily use
  • Experience using Weave
  • Worked with Weave software to facilitate communication
  • Processed billing for private insurances including Delta Dental, Aetna, Cigna, Empire BCBS, and MetLife to ensure timely reimbursement
  • Experience in taking X-Rays, Treatment Planning, and ordering dental supplies

Education

Associate of Applied Science - Dental Hygiene

CUNY New York City College of Technology
Brooklyn
09-2026

High School Diploma - undefined

Kipp Nyc College Prep
Bronx, NY
06-2021

Skills

  • Medical records management
  • HIPAA
  • Insurance verification
  • Appointment scheduling
  • Data entry
  • Microsoft Excel
  • Dental office experience
  • Receptionist experience
  • Time management
  • Organizational management
  • Customer service
  • Attention to detail
  • Communication skills
  • Appointment scheduling

Certification

CPR Certification, December 2025 to December 2027

Languages

  • Spanish
  • Fluent
  • English
  • Expert

Personal Information

  • Availability: Willing to relocate: Anywhere
  • Work Permit: Authorized to work in the US for any employer

Timeline

Front Desk Receptionist

St Marks Painless Dental
07.2024 - Current

Front Desk Receptionist/Office Manager

Coney Island P.C
04.2023 - 07.2024

Front Desk Receptionist

Havemeyer OMS
05.2022 - 09.2022

High School Diploma - undefined

Kipp Nyc College Prep

Associate of Applied Science - Dental Hygiene

CUNY New York City College of Technology