Janet Jarreau
Baton Rouge,LA
Summary
Part time position as medical receptionist
Overview
29
29
years of professional experience
Work History
Front Desk Receptionist
Northpoint Family Walk in Clinic
Greenwell Springs, LA
02.2017 - 01.2018
- Signed in patients, secured all required paperwork and scanned in Epic program.
- Determine copays, deductible cost and outstanding balances and collected money.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Assisted PA's as needed with patients.
- Worked 2pm to 7pm shift, however I would occasionally work 8am to 7pm to help with short handed.
Assistant Front Office Manager
The NeuroMedical Center
Baton Rouge, LA
08.2011 - 08.2013
- Interpreted and communicated work procedures and company policies to staff.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Human Resources Manager
Kelly Staffing Services
Baton Rouge, LA
11.1988 - 01.2008
- Developed employee orientation and training programs for new hires.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
Education
Medical Office Management - Front Office Management
Delta College Technical Training
Baton Rouge, LA08.2010
Bachelor of Arts - Psychology
Louisiana State University And A&M College
Baton Rouge, LASkills
- Medical Terminology
- Records Management
- Referral Verification
- Insurance Verification
- Payment Collection
- HIPAA Compliance
- Medical Charting
- Billing Support
- Medical Billing
- Mail Management
- Petty Cash Management
- Appointment Setting
- Patient Relations
- Insurance Claims
- Medical Records Management
- Patient Callbacks
- Records Maintenance
- Appointment Scheduling
Timeline
Front Desk Receptionist
Northpoint Family Walk in Clinic
02.2017 - 01.2018
Assistant Front Office Manager
The NeuroMedical Center
08.2011 - 08.2013
Human Resources Manager
Kelly Staffing Services
11.1988 - 01.2008
Medical Office Management - Front Office Management
Delta College Technical Training
Bachelor of Arts - Psychology
Louisiana State University And A&M College