Juleyca Ramirez
Hillside
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Ticket Agent
Airway Cleaners/ Frontier
12.2024 - Current
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Supported customers with wheelchair access and special seating requirements to support continuous accessibility.
- Verified passenger identification and processed required travel documents for smooth boarding procedures.
- Streamlined the check-in process for faster boarding times and improved passenger experience.
- Kept passengers informed about flight status updates via timely announcements and personal interactions.
Cabin Cleaner
Worldwide Flight Services
07.2024 - Current
- Assisted in inventory management, maintaining adequate stock levels of cleaning supplies and equipment.
- Upheld customer experience standards with prompt removal of leftover food items and restocking essential supplies.
- Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
Pharmacy Technician
BERGEN PHARMACY
08.2014 - 12.2024
- Take prescriptions over the phone and in person, work with health professionals and customers, help mix medicines, count pills, measure medication, label and give instructions for medicine, and help take payments
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Sales Associate/Cashier
ECKO UNLIMITED
01.2010 - 08.2014
- Greeting customers, responding to questions, and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Sales Associate/Cashier
BURLINGTON COAT FACTORY
01.2010 - 08.2014
- Greeting customers, responding to questions, and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Education
High School Diploma -
EAST SIDE HIGH SCHOOL
238 Van Buren St, Newark, NJ 0710506-2009
Skills
- Customer Needs Assessments
- Patient Profiles
- Drug Storage Procedures
- Stocking Shelves
- Patience and tolerance
- Accurate data entry
- Passport reviews
- Check-in procedures
- Information assistance
- Booking issues
- Teamwork
- Customer service
- Problem-solving
- Travel bookings
Additional Information
Able to work independently, SORA
Languages
Spanish
Native or Bilingual
Timeline
Ticket Agent
Airway Cleaners/ Frontier
12.2024 - Current
Cabin Cleaner
Worldwide Flight Services
07.2024 - Current
Pharmacy Technician
BERGEN PHARMACY
08.2014 - 12.2024
Sales Associate/Cashier
ECKO UNLIMITED
01.2010 - 08.2014
Sales Associate/Cashier
BURLINGTON COAT FACTORY
01.2010 - 08.2014
High School Diploma -
EAST SIDE HIGH SCHOOL
Similar Profiles
Paloma LucianoPaloma Luciano
Crew Chief at Airway CleanersCrew Chief at Airway Cleaners
William CastroWilliam Castro
Communications Dispatcher at Airway CleanersCommunications Dispatcher at Airway Cleaners
Joel GlanvilleJoel Glanville
Wheelchair Agent at Airway Cleaners JFKWheelchair Agent at Airway Cleaners JFK