Dynamic retail professional with proven expertise in customer service and cash handling. Strong team player focused on enhancing customer experiences and driving sales through effective collaboration and training.
Work History
Retail Sales Associate
3 Months
Goodwill | 04.2026 - 07.2026
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Trainer
1 Year 8 Months
Dions | 11.2023 - 07.2025
Developed and delivered training programs on product knowledge and customer service techniques.
Assisted in onboarding new employees, ensuring thorough understanding of operational procedures.
Evaluated training effectiveness through feedback and assessments to refine instructional methods.
Collaborated with team members to create engaging training materials and resources.
Monitored participant progress, providing guidance and support throughout training sessions.
Conducted needs assessments to identify skill gaps and tailored training accordingly.
Mentored new hires, resulting in stronger staff development and increased productivity.