- Outdoor Recreation
- Interior Design
- Music
- Kayaking
Juli Dowling
Port Ludlow
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with attention to individual needs. Knowledgeable about product merchandising, payment processing and keeping product presentable for every customer that walks in the store. Dedicated and dependable with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Sales Associate
Eddie Bauer
10.2020 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Pier One Imports
04.2014 - 09.2020
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
General
Pasadena High School
Pasadena, CANo Degree - Art History, Ceramics, Jewelry
Pasadena City College
Pasadena, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Money handling
- Cash register operation
- Stocking and receiving
- Verbal/written communication
- Flexible schedule
Interests
Timeline
Sales Associate
Eddie Bauer
10.2020 - Current
Sales Associate
Pier One Imports
04.2014 - 09.2020
General
Pasadena High School
No Degree - Art History, Ceramics, Jewelry
Pasadena City College
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