Julia Arruabarrena
Fort Lauderdale
Summary
Bilingual; Hospitality professional with 2 years of front-of-house experience in hosting and serving. Highly personable, fast learner, and consistently praised by guests for friendliness, attentiveness, and service quality.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Server
Casa sensei
Fort Lauderdale
12.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered meals promptly to tables while ensuring guest satisfaction.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area and ensured proper table settings.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Lead Host
El Camino
Fort Lauderdale
09.2024 - 12.2025
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Trained new hosts on customer service standards and operational procedures.
- Handled customer inquiries and resolved concerns to enhance guest satisfaction.
- Greeted and welcomed guests in a friendly, professional manner.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Resolved customer complaints in a timely and efficient manner.
- Resolved customer complaints quickly and efficiently while maintaining professional demeanor at all times.
- Coordinated with wait staff to ensure smooth service operations.
- Created a welcoming atmosphere by engaging customers in conversation throughout their visit.
Education
Instituto Secundario Republica De Italia
Córdoba , Córdoba Skills
- Food Handling Bilingual (English, Spanish) Communication skills Attention to detail Serving Experience Upselling Restaurant experience Problem solving Multitasking Adaptability Customer servic
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Server
Casa sensei
12.2025 - Current
Lead Host
El Camino
09.2024 - 12.2025
Instituto Secundario Republica De Italia