Julia Beans
Retiree
Calumet City,IL
Summary
Lead Sterile processing Tech 12 years @ Cook County hospital and six years as a Clerk V
Overview
30
30
years of professional experience
Work History
Verification Clerk V
Cook County
11.2016 - 09.2023
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Accelerated processing time for customer applications by efficiently reviewing and validating required documentation.
- Collected premiums and issued accurate receipts.
- Verified client information by analyzing existing evidence on file.
- Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Promoted a positive work environment through consistent collaboration with colleagues and sharing best practices for verification tasks.
- Trained new team members on proper verification techniques and procedures, contributing to their rapid acclimation into the role and increased productivity levels overall.
- Conducted thorough research when faced with unclear or incomplete information during the verification process, providing well-informed recommendations for resolution.
- Maintained up-to-date knowledge of industry regulations, ensuring all verifications adhered to established guidelines.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Preserved confidentiality of sensitive data, adhering to strict privacy and security policies throughout the verification process.
- Demonstrated exceptional attention to detail when reviewing identification documents, preventing potential fraud or misinformation from entering company records.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Central Sterile Processing Technician
Cook County Hospital
09.1993 - 11.2016
- Picked instruments and supplies for surgeries.
- Enhanced department efficiency by implementing effective sterilization processes for surgical instruments and equipment.
- Minimized instrument damage through meticulous inspection, identification of defects, and prompt reporting to supervisors for repair or replacement decisions.
- Demonstrated commitment to professional development by attending industry conferences, workshops, and trainings on best practices in central sterile processing techniques.
- Assisted with development and coordination of medical equipment inventories.
- Verified and maintained proper documents and records for sterilization.
- Played a pivotal role in maintaining accreditation status through active participation in facility-wide quality initiatives focused on improving overall patient care.
- Managed daily workloads efficiently using advanced knowledge of medical terminology and surgical instrumentation requirements specific to various procedures.
- Recorded biologicals and test results.
- Ordered and restocked supplies for decontamination and surgical areas.
- Ensured compliance with industry regulations through regular audits of sterilization equipment and documentation practices.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Reduced the risk of infection in patients by maintaining a clean and organized central sterile processing area.
- Collaborated with surgical teams to ensure timely delivery of properly sterilized and assembled instrument sets.
- Established strong working relationships with colleagues across departments to facilitate smooth communication and coordination during surgical procedures.
- Prevented cross-contamination between sterile processing areas by diligently following proper workflow protocols at all times.
- Wrapped trays, instrument packs, and sets.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Provided comprehensive training for new technicians on proper cleaning, inspection, assembly, and sterilization techniques.
- Fostered a team-oriented environment by actively participating in staff meetings, sharing knowledge with peers, and providing constructive feedback on departmental performance.
- Contributed to facility-wide infection control efforts by staying up-to-date on advancements in sterilization technologies, techniques, and industry guidelines.
- Provided support to medical staff in resolving medical equipment problems.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Streamlined workflow by effectively prioritizing tasks and managing time during high-volume periods.
- Maintained accurate records of sterilization processes, equipment maintenance, and quality assurance checks for audit purposes.
- Increased patient safety by adhering to strict guidelines for decontamination, assembly, and transport of surgical instruments.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Supported successful surgeries by promptly addressing any issues or concerns related to instrument availability or condition.
- Promoted a culture of continuous improvement by identifying opportunities for process enhancements within the department.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Inspected sterile package integrity prior to distribution.
- Evaluated medical equipment and recommended upgrades when necessary.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Identified parameters and sterilization method required for each item to be sterilized.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Contributed to cost savings through diligent inventory management and efficient use of supplies.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Developed and maintained medical equipment databases.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
Education
No - Associates of Arts
Wright Junior College
Chicago, ILSkills
- Insurance Coverage Verification
- Records Management
- Google Suite Proficiency
- Payment and Investigation Escalations
- Entry Verification
- Microsoft Word
- Multitasking Abilities
- Patient Confidentiality
- Accuracy Verification
- Verification Processes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Verification Clerk V
Cook County
11.2016 - 09.2023
Central Sterile Processing Technician
Cook County Hospital
09.1993 - 11.2016
No - Associates of Arts
Wright Junior College