Julia Bykov
Boca Raton,FL
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Associate
Kings Highway Vision Center
01.2023 - 01.2025
- Explained benefits and features of available current eyewear to meet patient needs and preferences.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Increased store revenue through effective sales techniques and product knowledge.
- Assisted customers in troubleshooting issues with eyewear or contact lenses, offering prompt solutions.
- Coordinated timely processing of special orders for unique frames or customized lenses.
- Enhanced customer satisfaction by providing personalized optical recommendations and fittings.
- Maintained accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and data security.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Sola Home Design Center
04.2022 - 01.2023
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated prices, terms of sales and service agreements.
- Performed cash, card, and check transactions to complete customer purchases.
Floral Manager
M'NY Flowers
09.2019 - 03.2022
- Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Collaborated with event planners to execute large-scale installations for weddings, corporate events, and fundraisers.
- Identified slow-moving items and devised promotional strategies, resulting in increased sales and reduced overstock issues.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
Education
GED -
Kingsborough Community College
Brooklyn, NY 05.2001 -
Skills
Product sales
Customer service
Customer needs assessment
Teamwork and collaboration
Inventory control
Multi-tasking strength
Problem-solving
Timeline
Sales Associate
Kings Highway Vision Center
01.2023 - 01.2025
Sales Associate
Sola Home Design Center
04.2022 - 01.2023
Floral Manager
M'NY Flowers
09.2019 - 03.2022
GED -
Kingsborough Community College
05.2001 -