Julia Cannon
Philadelphia,PA
Summary
Dynamic and customer-focused professional with experience as a Restaurant Hostess and a Sports Tournament Worker, excelling in guest relations and reservation management. Proven ability to resolve conflicts and enhance dining experiences, demonstrating strong problem-solving skills and a friendly demeanor in high-volume settings. Committed to delivering exceptional service and fostering positive guest interactions.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Yard House
King Of Prussia, PA
02.2025 - Current
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided menus and answered questions about menu items and specials.
- Resolved customer complaints professionally while maintaining a positive attitude towards guests.
- Answered incoming calls with an appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Organized take-out bags according to order specifications, including condiments and utensils as requested by guests.
Tournament Worker
Victory Event Series
Surrounding Areas Of Philadelphia, PA
03.2023 - 07.2023
- Supervised the setup of equipment before each game or match began.
- Was responsible for posting updates, promotional photos, and videos of the teams on the company's Instagram account.
- Provided assistance to referees during games when needed.
- Recorded results from each game or match onto official score sheets.
- Resolved disputes between players/coaches in a professional manner.
Volunteer
To Love a Canine Rescue
Surrounding Areas Of Philadelphia, PA
03.2023 - 06.2023
- I went through dog handling training and then worked on multiple meet & greet/adoption events
- I helped potential adopters learn about the dogs and guided them toward dogs they might be interested in based on what they said they were looking for when adopting.
- Transported dogs to the adoption events.
Education
Associate of Arts - Marketing
Montgomery County Community College
Blue Bell, PA05-2027
High School Diploma -
AIM Academy
Conshohocken, PA06-2023
Pyschology
Auburn University
Auburn, ALSkills
- Customer service
- Opening and closing duties
- Reservation management
- Problem solving
- Phone etiquette
- Team collaboration
- Guest relations
- Guest seating rotation
- Safe food handling
- Take-out service
- Greeting guests
- High volume dining
- Friendly demeanor
Affiliations
- Dynasty Elite Lacrosse, 01/20, 12/22
- AIM Academy Varsity Basketball, 01/21, 12/23
- AIM Academy Mini-Thon, 01/21, 12/23
- AIM Academy Varsity Soccer, 01/21, 12/22
- AIM Academy Varsity Lacrosse, 01/21, 12/23
- MESA Lacrosse, 01/18, 12/20
- SCH Academy Lacrosse, 01/18, 12/20
Timeline
Restaurant Hostess
Yard House
02.2025 - Current
Tournament Worker
Victory Event Series
03.2023 - 07.2023
Volunteer
To Love a Canine Rescue
03.2023 - 06.2023
Associate of Arts - Marketing
Montgomery County Community College
High School Diploma -
AIM Academy
Pyschology
Auburn University
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