JULIA CANO
Reno,NV
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Cherry Bomb Catering. Proven ability to enhance guest engagement and increase revenue through effective upselling. Experienced in cash handling and staff training, fostering a productive environment that prioritizes high-quality service delivery.
Overview
6
6
years of professional experience
Work History
SERVER
CHERRY BOMB CATERING
03.2022 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
MANAGER
ROUND TABLE
02.2022 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
MANAGER, SERVER
BLIND ONION PIZZA & PUB
01.2019 - 11.2023
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Education
High School Diploma -
PROCTOR HUG HIGH
RENO,NV06-2000
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
SERVER
CHERRY BOMB CATERING
03.2022 - 12.2024
MANAGER
ROUND TABLE
02.2022 - 10.2024
MANAGER, SERVER
BLIND ONION PIZZA & PUB
01.2019 - 11.2023
High School Diploma -
PROCTOR HUG HIGH
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