Julia Caronna
New York,NY
Summary
Dynamic sales associate with proven expertise at Famous Footwear, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective communication and problem-solving. Skilled in cash handling and POS operation, consistently delivering positive shopping experiences and fostering repeat business.
Overview
5
5
years of professional experience
Work History
Sales Associate
Famous Footwear
05.2024 - 08.2025
- Assisted customers in selecting footwear to enhance satisfaction and drive sales.
- Maintained product knowledge to provide accurate information on features and benefits.
- Processed transactions efficiently, ensuring accuracy during checkout procedures.
- Organized merchandise displays to create an engaging shopping environment.
- Handled customer inquiries and resolved issues promptly to ensure positive experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Assistant
Mix Hair Studio
06.2020 - 12.2021
- Maintained cleanliness and organization of workstations, enhancing overall studio environment.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
Education
High School Diploma - Interior Design
Fashion Institute of Technology
New York, NY05-2029
High School Diploma -
Newfield High School
Selden, NY06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Relationship building
- Money handling
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Customer needs assessment
- POS system operation
Timeline
Sales Associate
Famous Footwear
05.2024 - 08.2025
Assistant
Mix Hair Studio
06.2020 - 12.2021
High School Diploma - Interior Design
Fashion Institute of Technology
High School Diploma -
Newfield High School
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