Julia Cole
Enfield,NH
Summary
General Manager with expertise in inventory management and operational efficiency at Jakes Market & Deli. Led staff training initiatives that improved service quality and increased sales by 20%. Demonstrated leadership in budgeting and forecasting, focusing on problem-solving to enhance business growth and customer satisfaction. Recognized for excellence in operations and customer care, with a proven track record in motivating and developing teams in competitive environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Jakes Market & Deli
Canaan, NH
03.2018 - Current
- Managed daily operations of market and deli, ensuring seamless workflow.
- Oversaw inventory management, maintaining stock levels while minimizing waste.
- Trained staff on customer service excellence and food handling protocols.
- Coordinated schedules to optimize staffing during peak hours.
- Implemented procedures to enhance efficiency in food preparation areas.
- Established communication channels with staff to support operational efficiency.
- Directed budgeting and sales management for daily business operations.
- Tracked monthly sales to generate reports for business development planning.
Food Production Worker
DHMC
Lebanon, New Hampshire
06.2016 - 01.2019
- Enhanced food production efficiency by operating machinery effectively.
- Consistently monitored product quality across the production line.
- Maintained cleanliness and safety standards in the production area.
- Assisted with packaging and labeling for distribution.
- Collaborated with team members in a fast-paced setting.
- Adhered to safety protocols within production area.
Education
Associate of Arts - Child Education
Daniel Webster College
NH06-2014
Skills
- Inventory management and operational efficiency
- Budgeting and forecasting
- Staff training and development
- Sales analysis and planning
- Customer relationship management
- Food safety compliance
- Problem solving and decision making
- Service quality enhancement
- Time management strategies
- Loss prevention
Certification
- Manager Food Serve Safe
- Gas tank inspector
Timeline
General Manager
Jakes Market & Deli
03.2018 - Current
Food Production Worker
DHMC
06.2016 - 01.2019
Associate of Arts - Child Education
Daniel Webster College