Julia Collins
Grapevine,TX
Summary
Personable Cocktail Server adept in performing efficiently in dynamic environments. Accustomed to serving diverse groups of patrons in high-volume bar environments. Seeking an opportunity to apply bartending expertise and excellent standards of service. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences.
Overview
6
6
years of professional experience
Work History
Server
Chill Bar & Grill
Grapevine, TX
08.2019 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
Restaurant Hostess
Hooters Inc.
North Richland Hills, TX
05.2018 - 08.2019
- Greeted guests and sat customers at tables or in waiting areas.
- Answered telephone to provide dining information and take reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Greeted customers and escorted them to their tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
Education
Associate of Arts - Nursing
Tarrant County College District
Fort Worth, TXSkills
- Relationship Management
- Effective Customer Upselling
- Positive and Professional
- Strong Work Ethic
- Menu Memorization
- Suggestive Selling
- Product Knowledge
- Complaint Resolution
Education And Accomplishment
Richland High School: 2019
Additional Job Experiences
UPON REQUEST
References
Available upon request
References
References available upon request.
Timeline
Server
Chill Bar & Grill
08.2019 - Current
Restaurant Hostess
Hooters Inc.
05.2018 - 08.2019
Associate of Arts - Nursing
Tarrant County College District
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