Julia Figlesthaler
Summary
I have 15+ years in the Hospitality/restaurant industry. I am a hard worker with a passion to make other happy. I moved to Denver in January to have a new fresh start and to grow into the person I can be. I've accomplished a lot in life and I am motivated to keep going. I want to use my background, knowledge, and schooling to create my success story.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
02.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Bartender
Sobos Tap
01.2022 - 12.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Created a good connection with customers, served regulars drinks daily.
- Cleaned and sanitized the bar to standards, disinfected glass, tools used, bar tops, fresh fruits, fresh vegetables.
- Maintained drinks by following the serve safe policy.
Banquet Server
Saz's
04.2023 - 11.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
High Class Server
Mitchell's Fish Market
01.2018 - 01.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Took a class from wine connoisseur to knowledge our taste and wine preferences for specific meals.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender/Server
Showtime
01.2015 - 01.2018
- Served high customer volumes during special events, nights, and weekends. Especially Fight Nights, being an MMA bar.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Focused on socializing with customers, but also worked in a faced paced manor to keep the bar happy.
Education
Bachelors of Arts And Sciences - Liberal Arts And Sciences
UWM-University of Milwaukee Wisconsin
Milwaukee, WI01.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Food Preparation
- Effective multi-tasking
- Cash handling proficiency
- Reliability and punctuality
14 year USA gymnast and 4 year Varsity Gymnast.
I competed at the ages 4-18.
Timeline
Sandwich Artist
SUBWAY®Restaurants
02.2024 - Current
Banquet Server
Saz's
04.2023 - 11.2023
Bartender
Sobos Tap
01.2022 - 12.2023
High Class Server
Mitchell's Fish Market
01.2018 - 01.2022
Bartender/Server
Showtime
01.2015 - 01.2018
Bachelors of Arts And Sciences - Liberal Arts And Sciences
UWM-University of Milwaukee Wisconsin