Sheon Downer-Mcalphin
Kingston
Summary
Dynamic hairstylist with a proven track record at Pinky's Beauty Salon, renowned for exceptional customer service and attention to detail. Quick learner with excellent people skills, consistently exceeding client expectations and fostering loyalty.
Overview
22
22
years of professional experience
Work History
Hairstylist
Self Employed
01.2012 - Current
- Successfully managed a high volume of clients , while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Hairstylist
Pinky's Beauty Salon
09.2008 - 12.2011
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircut, styling, and color services.
Sales Associate
Down Town Auto
10.2007 - 07.2008
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Solved customer challenges by offering relevant products and services.
- Participated in creating attractive displays that stimulated customer interest and sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Cashier Assistant
D&D Wholesale
02.2004 - 08.2006
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Helped customers complete purchases and locate items.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
Level 1 - General Cosmetology
NCTVET
KingstonLevel 2 - Early Childhood Development
NCTVET
Stony HillBrown's Town High School
St AnnSkills
- Quick learner
- Detail-orientated
- Excellent people skills
- Exceptional customer service
Timeline
Hairstylist
Self Employed
01.2012 - Current
Hairstylist
Pinky's Beauty Salon
09.2008 - 12.2011
Sales Associate
Down Town Auto
10.2007 - 07.2008
Cashier Assistant
D&D Wholesale
02.2004 - 08.2006
Level 1 - General Cosmetology
NCTVET
Level 2 - Early Childhood Development
NCTVET
Brown's Town High School
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