Summary
Overview
Work History
Education
Skills
Photography, hiking, travelling, artwork, DIY home projects
Timeline
Generic

Julia Fruit

Forest Lake,MN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

2
2
years of professional experience

Work History

Associate Support Department Supervisor

The Home Depot
03.2023 - Current
  • Coordinated special projects and managed schedules.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Organized spaces, materials and catering support for associates.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.

Specialty Department Supervisor

The Home Depot
03.2022 - 03.2023
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.

Special Service Desk Associate

The Home Depot
12.2021 - 03.2022
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Confirmed orders over the phone, in person, and via computer for guests and provided delivery information.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Head Cashier

The Home Depot
08.2021 - 12.2021
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising, and customer service.
  • Led cashiers and associates in providing thoughtful customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Education

High School Diploma -

Gardner Edgerton High School
Gardner, KS
05.2021

Skills

  • Adaptability
  • Relationship Building
  • Strategic planning
  • Organizational skills
  • Cross-functional collaboration
  • Training and mentoring

Photography, hiking, travelling, artwork, DIY home projects

 I greatly enjoy being out in nature and appreciate the small things in life. I always say that I view life cinematically which means being in the moment and soaking in every ounce of happiness possible. 

Timeline

Associate Support Department Supervisor

The Home Depot
03.2023 - Current

Specialty Department Supervisor

The Home Depot
03.2022 - 03.2023

Special Service Desk Associate

The Home Depot
12.2021 - 03.2022

Head Cashier

The Home Depot
08.2021 - 12.2021

High School Diploma -

Gardner Edgerton High School

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Julia Fruit